Home » FAQs

NECO Center for Eye Care is one of the most comprehensive eye care centers in Greater Boston, offering primary and advanced eye care in two state-of-the-art clinics.

A leader in specialty eye care services — including myopia control and vision therapy — NECO Center for Eye Care offers personalized treatment plans and practices a collaborative care model, working closely with community partners to ensure patients receive a comprehensive rehabilitation plan.

As the clinical affiliate of the New England College of Optometry, NECO Center for Eye Care is also a teaching facility committed to training new doctors.

We offer the following:

  • Comprehensive services: A variety of high-quality specialty services and primary care means that patients receive comprehensive care rather than having to refer out for different services.

  • Collaborative model of care: Community partners in ophthalmology, occupational therapy, rehabilitation therapy, orientation, and mobility specialists, teachers of the visually impaired, and the Commission for the Blind ensure patients receive a comprehensive rehabilitation and treatment plan.

  • Innovation and technology: Patients can access emerging approaches and technologies because we are at the forefront of research and eye care advancements through our connections to clinical research and industry partnerships with the latest innovators.

  • Personalized approach to care: Individuals receive personalized approaches to care, depending on their needs. For example, we offer behavioral and classical vision therapy approaches in the same department.

  • Convenience and quality: In low-vision, you can access multiple visits, rather than one very long visit, at various points throughout the year so we can follow your progress and optimize outcomes.

We offer a full range of eye care services, including:

  • Comprehensive eye exams
  • Contact lens fittings
  • Pediatric eye care
  • Treatment for eye diseases (e.g., glaucoma, macular degeneration, etc.)
  • Vision therapy
  • Low-vision rehabilitation
  • Emergency eye care

Yes, we offer specialized services for conditions such as dry eye, binocular vision disorders, and low vision. We also provide pre- and post-operative care for eye surgeries.

We have two locations: our flagship clinic is located at 930 Commonwealth Avenue in Boston (on the Boston University campus) and our second location is in Roslindale, at 4199 Washington Street. Both locations are easily accessible by car or public transportation. Learn more here.

Our hours vary by location. Please click here to view hours for both clinic locations.

You may pre-register using our online form, or you may call/email us directly. For our Commonwealth location, call (617) 262-2020, or email us. For our Roslindale location, call (617) 323-7300, or email us.

Please bring the following items:

  • A valid ID (license, passport, etc.)
  • Your insurance card
  • A list of any medications you are currently taking
  • Any eyeglasses or contact lens prescription that you currently use
  • A list of any questions or concerns you have about your vision or eye health

A comprehensive eye exam typically takes about 1.5 to 2 hours. If you are scheduled for a specialty service, your appointment may take longer. Our staff will provide an estimated duration when you book your appointment.

Your eye exam will include a series of tests to assess your vision and eye health. This may include measuring your visual acuity, checking your eye pressure, and examining the health of your retina. Depending on your needs, additional tests may be performed.

Dilation may be necessary to examine the health of your eyes thoroughly. If dilation is needed, your doctor will discuss the procedure with you and explain any temporary effects, such as light sensitivity and blurred vision.

If you need to cancel or reschedule, please contact us at least 24 hours in advance. This allows us to offer the appointment slot to another patient. For our Commonwealth location, call (617) 262-2020. For our Roslindale location, call (617) 323-7300. Please follow all prompts from our automated phone answering system to be routed to one of our operators.

Many eye care services at NECO Center for Eye Care are covered by insurance. Coverage varies depending on the specific insurance plan and the services provided. You should check with us and your insurance provider to understand your coverage and any potential out-of-pocket expenses.

We accept the following insurance plans:

  • Aetna

  • Blue Cross Blue Shield

  • Cigna

  • Commonwealth Care Alliance

  • EyeMed

  • First Health

  • GIC Indemnity

  • Harvard Pilgrim

  • Health Plans, Inc.

  • Humana Vision

  • Mass General Brigham

  • MassHealth plans (excluding Limited, Health Safety Net, Partial Health Safety Net, Health New England, Be Healthy Partnership)

  • Medicare Part B

  • Senior Whole Health

  • Tricare

  • Tufts Health Plan

  • UnitedHealthcare

  • VSP

  • WellPoint (formerly Unicare)

If you don’t have insurance, we offer competitive self-pay rates. Contact us for more information.

Payment is due at the time of service. We accept cash, checks, and major credit cards. If you have insurance, we will bill your insurance provider directly. Any co-pays or deductibles will be due at the time of your visit.

We have on-site optical shops at both of our locations where you can purchase eyeglasses, contact lenses, and sunglasses. Our opticians can help you choose the best frames and lenses for your needs. We even feature a virtual frames try-on feature, saving you time when you’re searching for that perfect look. We invite you to learn more about our optical shop at Commonwealth or Roslindale.

If further treatment is needed, our doctors will discuss your options and, if necessary, provide a referral to a specialist. We work closely with a network of specialists to ensure you receive the best possible care.

For our Commonwealth location, call (617) 262-2020 or email us. For our Roslindale location, call (617) 323-7300 or email us.