Patient Testimonials Female patient being examined at NECO Center for Eye Care - Commonwealth

We hope you are enjoying the benefits of clear and healthy vision, thanks to the dedicated team of professionals at the NECO Center for Eye Care.

We continually strive to provide the highest quality care, and your feedback is invaluable in helping us enhance our services and support future patients on their journey to better eye health. Your words can inspire confidence and reassure others seeking top-notch eye care. Thank you for being a part of our community and helping us grow through your honest feedback.

After every visit to the NECO Center for Eye Care, you’ll receive a feedback request. If your experience at our clinic does not meet your expectations, we encourage you to contact us.

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Harmony Bell profile picture
Harmony
September 14, 2026
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Can’t say enough good things about the team at NECO. So professional and helpful when navigating the MassHealth prescription glasses options. I was surprised to find they run specials and discounts as well as several customizations (I frequently need my eye height adjusted). Don’t forget to fill out the application and make an appointment ahead of time.
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Indira Andrade profile picture
Indira
August 28, 2026
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I love NECO! I have been going there for over 10 years for my eye care and now my daughter is also going there for her eye care. They are very friendly. The students are awesome and patient. The doctors are very friendly. Great place for your eye care!
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Avi Mohan profile picture
Avi
August 24, 2026
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Taking one star off for the customer care portion of the clinic. Purely medically speaking, they provide good care, but dear god, navigating that labyrinth of a number while trying to set up an appointment or even to ask an eye care related question is basically an exasperating ordeal. PLEASE simplify your customer care process, people. And employ friendlier, less intimidating front staff.
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Kali profile picture
Kali
August 20, 2026
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This was my first visit at NECO for a routine eye exam and I such a great experience! I was about 15 min early to my appointment, and after checking in with the front desk I was seen right away. I think I waited a maximum of two minutes. What really stood out to me was how kind all of the staff are here - and I had the best experience with Dr. Dorling! She was very professional but also incredibly kind. I started feeling a bit faint during my appointment and she went above and beyond to help and make sure that I was comfortable the entire time. Even with that happening the appointment was super quick lol
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Mark Giardina profile picture
Mark
August 13, 2026
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From check in to exam with student and Doctor everything was of very high quality . I was treat with respect. Thank you
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Marybeth Randall profile picture
Marybeth
August 8, 2026
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Knowledgeable, technically exceptional, personable, professional.
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Lori Hruska profile picture
Lori
August 6, 2026
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I had a good visit .The staff was friendly and helpful
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Ajanee Igharo profile picture
Ajanee
August 5, 2026
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I went to this place for years growing up and after going to BMC once for a check up I realized how good I had it. I’m sticking with them
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Rich K. profile picture
Rich
July 31, 2026
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My exam went really well. The staff was patient and friendly, they answered all my questions and listened to my feedback. I was the last appointment of the day, but I never felt rushed. I got a new prescription and picked out a great pair of new glasses. I couldn't have been happier with the visit.
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John Ferry profile picture
John
July 23, 2026
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They were able to give me an appointment the same day for selecting frames for my new prescription and filling same.